Privacy Policy
Last updated (EST): October 2, 2026
Introduction
At aiWriter.ai ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered writing tools and services.
Information We Collect
Information You Provide
- Content Input: Text, prompts, and content you submit to our AI writing tools for processing
- Saved Work: Writing kept in your account so you can return to it — saved documents, characters and worlds, and novel projects (outline, character bible, chapter text and summaries)
- Account Information: The name, email address, profile picture and account identifier Google gives us when you sign in — see “Google Sign-In and Your Google Account Data” below
- Communication: Messages you send us through contact forms or support channels
Information Automatically Collected
- Usage Data: How you interact with our services, including features used and time spent
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP addresses, access times, and pages visited for security and performance monitoring
Google Sign-In and Your Google Account Data
Accounts on aiWriter.ai are created with Sign in with Google. This section sets out specifically what Google user data we receive, why we receive it, who else sees it, how it is protected, and how long we keep it. It applies in addition to the rest of this policy.
What we access
We request only Google’s basic sign-in scopes: openid, email and profile. We do not request access to Gmail, Google Drive, Contacts, Calendar, Photos or any other Google service, and we have no ability to read them. From those scopes we receive and store:
- Your Google account identifier — the opaque ID Google issues for you
- Your email address, and whether Google has verified it
- Your name as it appears on your Google profile
- Your profile picture URL
We never receive, see or store your Google password.
How we use it
- To create and identify your account. Your Google account identifier is the key that your saved documents, characters, worlds and novel projects are attached to, and it is how we recognise you when you return.
- To show you which account you are in. Your name and profile picture are displayed in our own interface, to you.
- To email you about your account — billing receipts, service and security notices, and product email you can unsubscribe from at any time.
- To apply your plan and enforce our Terms, including plan entitlements, usage quotas and the safety rules in our Terms of Service.
We use Google user data for those purposes and no others. We do not use it for advertising or ad targeting, we do not sell or transfer it to data brokers, we do not use it to determine creditworthiness or for lending purposes, and we do not use it to train, fine-tune or evaluate AI models.
Who we share it with
We do not sell, rent or trade Google user data. We disclose it only to the service providers that run this site on our behalf, each limited to what its function requires:
- Cloudflare (hosting, database and CDN) — stores the account record
- Stripe (payment processing) — receives your email address so a subscription can be attached to you
- Our email delivery provider — receives your email address in order to deliver a message we send you
We may also disclose it where required by law, or to protect the rights, property or safety of aiWriter.ai, our users or others, as described under “Data Sharing and Disclosure” below. Google user data is not shared with our AI service providers: your Google account details are not part of the prompt sent for generation.
How we protect it
Google user data is transmitted over encrypted connections (TLS) and stored encrypted at rest. Access is limited to the operator of the service and the automated systems that require it, behind authentication and access controls. Sign-in sessions are carried in cryptographically signed cookies, so an account cannot be impersonated by editing one.
How long we keep it, and how to remove it
We retain your Google account data for as long as your account exists. You can delete your account yourself at any time from your account page. Deleting it removes the account record — Google account identifier, email address, name and profile picture — along with the writing saved to it.
You can separately revoke aiWriter.ai’s access to your Google Account at any time from Google’s Third-party apps & services page. Revoking access stops future sign-ins; to also erase what we already hold, delete your account or email privacy@aiwriter.ai.
How We Use Your Information
We use the information we collect to:
- Provide and improve our AI writing services
- Process your requests and generate content based on your input
- Maintain and enhance the security and performance of our platform
- Communicate with you about our services and respond to your inquiries
- Analyze usage patterns to improve user experience
- Comply with legal obligations and protect our rights
Legal Bases for Processing (EEA, UK and Switzerland)
If you are in the European Economic Area, the United Kingdom or Switzerland, we process your personal data on the following legal bases:
- Performance of a contract (GDPR Art. 6(1)(b)): creating and operating your account, generating the content you ask for, storing the work you save, processing payments and providing support.
- Legitimate interests (Art. 6(1)(f)): keeping the Service secure and preventing abuse (including the automated safety checks described in our Terms), measuring how the product is used through aggregate analytics and prompt-category labels, connecting pre-sign-up activity to the account created from the same browser (the
aw_vididentifier), and sending service and account messages. You may object to processing based on legitimate interests (see “Your Rights and Choices”). - Consent (Art. 6(1)(a)): where we ask for it, for example optional marketing email. You can withdraw consent at any time without affecting processing that took place before withdrawal.
- Legal obligation (Art. 6(1)(c)): keeping financial and tax records, and responding to lawful requests from authorities.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform, including Cloudflare (hosting/CDN and database), Stripe (payment processing), Google OAuth (authentication), Google Analytics (usage measurement and traffic attribution — sets first-party cookies to distinguish sessions and visitors), an email delivery provider (transactional and account email), and AI inference providers (they receive the text you submit and return the generated text; see “Content Processing and AI Services”)
- Legal Requirements: When required by law, court order, or government regulation
- Safety and Security: To protect the rights, property, or safety of aiWriter.ai, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Content Processing and AI Services
When you submit content to our AI writing tools:
- Your content is processed by our AI models to generate responses
- We may temporarily store your input and generated content for service delivery
- We may analyze the prompts you submit — including deriving non-identifying category labels (such as topic, tone, and use case) — to understand how the product is used and to improve our services and marketing
- We do not use your content to train, fine-tune or evaluate AI models. This is unconditional — there is no consent toggle and no exception
- Generation is performed by third-party AI inference providers acting as our processors, operating from servers in the United States. They receive the prompt text and any story context needed to write the response, return the generated text, and are engaged under data-processing terms that limit their use of that text to providing the service to us
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication systems
- Secure data processing and storage infrastructure
Data Retention
We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Content submitted for processing is typically deleted after completion of the request, unless it is saved to your account.
Work saved to your account. Some features store your writing so it is there when you return: documents you save in the writing canvas, characters and worlds you create, and novel projects. Novel projects are stored automatically as a side effect of using the feature rather than by a separate save action — the outline, character bible, chapter text and chapter summaries are written to your account as they are generated, so the next chapter can stay consistent with the last. This work is kept until you delete it or delete your account, both of which you can do yourself at any time (see “Your Rights and Choices”), or until we remove it under the “Content Removal” section of our Terms of Service. Deleting a document, character, world or novel project removes its stored text. So that you can undo a mistake, we also keep earlier versions of each saved document for about 30 days, which you can view and restore from the document’s History; deleting the document or your account deletes them too.
Prompt content. To understand how the product is used, we retain an opening excerpt of each prompt (approximately the first 50 words) together with non-identifying category labels (such as topic, tone, and use case). For signed-in users in standard mode we may additionally retain the full prompt text. This prompt text — both the opening excerpt and any full text — is automatically deleted after a limited period (no longer than 90 days); the derived category labels, which do not contain your prompt text, may be retained longer to analyse usage trends. You can request deletion of your data at any time (see "Your Rights and Choices").
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing based on our legitimate interests
- Restriction: Ask us to restrict processing while a request is being resolved
- Withdraw consent: Where processing is based on consent, withdraw it at any time
To exercise these rights, please contact us at privacy@aiwriter.ai. We respond within one month. You can also delete your account yourself at any time from your Account page, which removes your personal data as described under “Data Retention”.
Right to complain. If you are in the EEA, the UK or Switzerland and believe we have not handled your personal data lawfully, you have the right to lodge a complaint with your local data protection supervisory authority — in the UK, the Information Commissioner’s Office (ico.org.uk); in the EEA, the authority of the member state where you live or work (list at edpb.europa.eu). We would appreciate the chance to address your concern first at privacy@aiwriter.ai.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can control cookie settings through your browser preferences.
This includes a first-party analytics identifier (the aw_vid cookie) — a random value that lets us recognize a returning visitor and connect the prompts entered before sign-up with the account later created from the same browser. It contains no personal information and is not shared with advertising networks.
International Data Transfers
We are based in the United States and process personal data there, and our service providers named above also process data in the United States. If you are in the EEA, the UK or Switzerland, this means your personal data is transferred outside your region. For those transfers we rely on the European Commission’s Standard Contractual Clauses (together with the UK International Data Transfer Addendum and the Swiss amendments, where applicable) in our agreements with our service providers, or on an adequacy decision where the provider is certified under one (for example the EU-U.S. Data Privacy Framework). You can ask us at privacy@aiwriter.ai which mechanism applies to a given provider.
Children's Privacy
Our services are for adults only. Our Terms of Service require every user to be at least 18 years old (or the age of majority where they live, if higher), and the Service is not directed to anyone younger. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has created an account or provided us with personal information, contact privacy@aiwriter.ai and we will delete the account and its data promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated (EST)" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@aiwriter.ai
- Website: https://aiwriter.ai
- Postal address:
865 State Route 33
Ste 3 PMB 1061
Freehold, NJ 07728
United States