Checkout unavailable for new subscriptions
ResolvedNew paid subscriptions could not be completed at the checkout step. Existing subscriptions, sign-in, and all writing features were unaffected throughout. Checkout has recovered and payments are completing normally end to end.
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Resolved
Jul 10, 2026, 12:47 UTC
Recovery confirmed by a subscription completing end to end. Marking this incident resolved.
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Monitoring
Jul 10, 2026, 11:57 UTC
The checkout page is loading and accepting payments again. Monitoring to confirm stability before closing.
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Investigating
Jul 9, 2026, 04:13 UTC
We are investigating an issue that prevents new paid subscriptions from completing at checkout. Existing subscriptions and all writing features are unaffected.